Effective date: 11 August 2025
- Data We Collect
- Account & Contact Data: name, organisation, email, phone, address when you register or request support.
- Usage Data: logs, IP address, pages visited, API usage, timestamps, error reports.
- API Credentials: API key identifiers and metadata (we do not store your secret key in plain text).
- Technical Data: device, browser, and technical diagnostics.
- Optional: payment details (processed via third-party payment providers — we do not store full card details).
- How We Use Data
- To provide and maintain services, authenticate API access, monitor usage, and improve the service.
- To respond to support requests, send service announcements, or security notifications.
- For legal and compliance purposes.
- Legal Basis (where applicable)
We process personal data where necessary for contract performance, legitimate interests (service improvement and
security), or consent where requested. - Sharing & Disclosure
- We do not sell personal data.
- We may share data with trusted service providers (hosting, payments, analytics) under confidentiality.
- We may disclose data if required by law or to protect our rights.
- Security
We implement administrative, technical, and physical safeguards to protect data. API keys should be stored securely by you;
if a key is compromised, notify us immediately to revoke and reissue. - Data Retention
We retain personal data for as long as necessary to provide services and fulfill legal obligations. Usage logs and API
metadata may be retained for up to 2 years for operational and security needs. - Your Rights
Where applicable, you may request access, correction, deletion, or portability of your personal data. To exercise rights,
contact: spectraalw@gmail.com. - Cookies & Tracking
We use cookies and similar technologies for session management and analytics. You may control cookies through your
browser settings. - Children
Our services are not intended for children under 13. We do not knowingly collect data from children. - Changes
We may update this policy; material changes will be notified on the site or by email. - Contact
Email: spectraalw@gmail.com
Phone: 9414857385